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To coordinate benefits under the PSHCP you must have Family Coverage and complete positive enrolment to include your spouse/common-law partner. In situations where coordination of benefits is allowed, the combined reimbursement from all Plans cannot exceed the expenses incurred.Ĭoordination of benefits between two Public Service Health Care Plan (PSHCP) members is allowed. If you and your dependent spouse or common-law partner are covered under more than one health care plan, you may coordinate benefits for up to 100% of the actual eligible expenses.

How do you coordinate benefits under the Public Service Health Care Plan?.

Note: Keep copies of your receipts, your completed claim form, and any other documentation provided. Mail the form to the address indicated on the form along with supporting documentation (original receipts, bills, invoices, physician or practitioner statements, and/or questionnaires, etc.). PSHCP claims can also be submitted by mail using a completed PSHCP Claim Form for Supplementary Coverage or a PSHCP Claim Form for Out-of-Country Claims for Comprehensive Coverage. Members with Comprehensive coverage or members with Supplementary coverage who have eligible out-of-province Emergency Benefit claims can submit their claims to MSH International on the MSH PSHCP Member Portal.

In the meantime, the Canada Life PSHCP Member Services website is accessible on a mobile device. Note: Canada Life is currently developing a mobile app that will be available to members shortly. You can also submit claims through the Canada Life PSHCP Member Services website, including claims incurred outside of Canada or province/territory of residence, if not for a medical emergency. If you have any problems with your PSHCP benefit card, contact Canada Life. Health care providers can visit Telus Health for information on how to register. massage therapist, physiotherapist) to have them submit claims electronically on your behalf.

In addition, you can present your benefit card to a registered health care provider (e.g. You pay the 20% co-payment (unless you have coordinated your benefits with another plan). Once your claim is processed, the amount paid by the Plan will be shown on your pharmacy receipt (i.e. If accepted, your pharmacy will use it to send the cost of your prescription to Canada Life for processing. When purchasing eligible prescription drugs and certain medical supplies at a pharmacy in Canada, you should present your Public Service Health Care Plan (PSHCP) benefit card. How do you submit a claim for benefits under the Public Service Health Care Plan?.